As hospitality consultancy services company In India, SS Associates are coveted by Hotel/ resort investors and regarded as preferred hotel management consultants for their projects and running hotel properties.
Our understanding of the hotel and resort business and hotel operations help us increase revenue generation, optimize costs and standardize processes. This eventually helps increase the bottom line of the hotel’s P&L, and thus boosting the hotel’s GOP.
We ensure the SOPs are guest-centric but at the same time employee-friendly too. We help create a workforce which is focused on business development and are service-oriented. From experience we know that this leads to utmost guest satisfaction and this would bring in more business, like repeat guests and word of mouth. Our focus is to develop a multi-skilled workforce which helps the hotel optimize manpower costs.
Brand positioning is a recent entry and is now an important aspect of any hotel and resort business. This could be a new launch or relaunching of an existing property. Or, it could be a course correction or changes made. With our understanding of the hotel business, SS Associate helps hotel investors with all the required hotel branding and marketing services. Our hotel branding and marketing experts help in the hotel’s brand positioning and create a strategic marketing plan for hotels. This includes increasing the brand presence, visibility, and social media marketing. All of this helps gain good MPIs and RGIs.